We are now over a year into a pandemic-induced workplace (r)evolution. To no one’s surprise, views on the role of the office are still polarized. Within commercial real estate, many corporate leaders are hoping for a return to old ways of working. However, inflection points are simply part of life. Covid-19 is a huge inflection point for the office world. Now it’s the customer, both tenant companies and end-users who are in the spotlight, who will have their turn to write the next chapter of what it means to “go” to work. For those whose income and business model is tied to supplying or servicing the world of offices, a beginner’s mindset has become necessary, to survive.